If faced with the following message :

Please do the following:

  1. On your computer, open Chrome.
  2. At the top right, click More More.
  3. Click History and then History.
  4. On the left, click Clear browsing data. A box will appear.
  5. From the drop-down menu, select All time.
  6. Select the bottom 2 boxes: 
  7. Click Clear data.
  8. Close Chrome, reopen it and try again.

If this does not resolve your issue please log a ticket