When trying to open a zip file all that is needed to be done is to right click on the file that you want to open and click the extract files.
From here a pop up menu will appear and this will allow you to select the destination that you would want to extract the files to,
choose the location that you would like the files to go to then press extract.
This will the show the files in there new location.
If there are any problems please contact the IT support team.