If when working on a machine and the printer that you would like to print to is not showing up here are the steps you will need to follow.


Step 1) Open up the start menu and go to Devices and Printers.



Step 2) When in the menu for Devices and printers, go to the top of the menu and select the add printer button.



Step 3) A pop up menu will appear and list all the printers that are on the network, select the printer you are looking for then click next.


Click finish and the printer should be connected the computer.


Backup step) If for any reason, the printer you are looking for doesn't appear on the list, you can click "the printer that I want isn't listed" Once clicked, select the "Find a printer in the directory..." option.

Click next

Search for the printer you are looking for using the prefix AVA- for Arrow Vale and IPS- for Ipsley

Double click on the printer to install it.


If you have any problems please contact the IT support team.