To start with open one drive on office 365 so that it shows all the files that are currently on one drive.
Then open up your documents and go to the file that you wish to transfer to one drive.
Then with the file that you wish to transfer over to OneDrive left click and hold that document so that you are able to drag the file, then drag it over to the OneDrive file space and it should say "+copy" under the icon from there release it and it will upload that file to OneDrive.
The file will then be on OneDrive to be accessed online or through your synced drive.
If you have any problems please contact the IT support team.
Email – email@example.com
Phone – 222 X 242