Wireless 1

• Manually Setup Wireless Connection - RSA_Wireless

Senso 1

• Useful Commands

Office 365 49

• Accessing Emails with Office 365
• Accessing Staff Share on SharePoint
• Adding additional mailbox onto outlook online
• Adding Ipsley shared calendar to Outlook
• Adding Members to Teams

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Cyber Security 3

• You are the Target
• Email Safety Tips
• Phishing

Senso 4

• Blocking websites
• different views for each group.
• Logging into Senso
• monitoring computers

Login Issues 2

• No internet / No logon server available
• Student Password Resets

Wireless 3

• Connecting to RSA Wireless - Windows (AVA&IPS)
• Connecting to RSA wireless for Android (AVA&IPS)
• Connecting to RSA wireless for IOS (AVA&IPS)

Printing 4

• adding printers to computers
• How to open Papercut
• Requesting more printing credit
• Required Printer not showing up/no printers available

Google Drive 0

Edulink One 8

• Edulink - Staff Homework Guide
• Edulink - Student Homework Guide
• Edulink - Student Messenger Guide
• Edulink - Student Parents Evening Guide
• Edulink One quick Guide

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Epraise 2

• Adding Homework to other teachers classes
• Seating Plans

Surface Pro Tips 3

• Connecting to the TV's
• Lock Computer
• Projection display options

GO 4 Schools 3

• Changing Teacher
• Downloading a student's report
• What's GO 4 Schools at RSA Academy

SIMS 2

• Running the General Student List Report
• Understanding Student List Reports

Audio Visual 1

• TV Connection issues

Remote Access 2

• RSA Dashboard
• Oops, We Couldn't Connect

Renaissance Reading 2

• Resetting a Renaissance Reading Test for a Pupil
• Adding Individual Pupils on Renaissance Place (Reading)

Other 8

• Changing Password on Classroom Booking System
• Educare Guide
• Encrypting Memory sticks
• IT Team Schedule & Availability
• MultiFactor Authentication (MFA) Rollout

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Working From Home 2

• Logging into a school Laptop
• Resources for Teaching and Learning from home.